PlanetScale Benefits Overview

Shape and evolve PlanetScale’s visual identity across digital, print, experiential, and merchandise touchpoints. Create technical diagrams, illustrations, web assets, campaign systems, event branding, data visualizations, social graphics, and design templates. Collaborate with marketing and events teams, maintain brand guidelines, explore visual directions, manage multiple deadlines, and translate complex database concepts into compelling experiences for developers and technical decision-makers.

Conduct outbound prospecting to identify companies that need PlanetScale, research their technical infrastructure and business needs, and create AI-assisted campaigns using tools such as Claude and Clay. Engage engineers and technical leaders, qualify opportunities, build pipeline, and identify effective outbound strategies. The role also contributes to developing the company’s outbound playbook and automating repetitive sales work.

Support PlanetScale customers and developers by troubleshooting production applications, databases, infrastructure, connectivity, queries, schema changes, and application behavior. Resolve issues across tickets, Slack, and public channels; create documentation and playbooks; identify recurring product friction; and collaborate with Engineering on improvements. The role requires strong technical debugging, SQL and database knowledge, programming literacy, customer communication, empathy, organization, and independent cross-functional execution.