Planet (weareplanet.com)

HQ
San Francisco
Total Offices: 5
2,648 Total Employees
Year Founded: 1985

Planet (weareplanet.com) Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers disability insurance

Offers charitable contribution matching

Offers accidental death & dismemberment insurance

Offers company equity

Offers performance bonuses

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Offers generous parental leave

Company Culture

Provides commuter benefits

Provides free snacks and drinks

Office is pet friendly

Provides a mobile phone discount

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Offers apprenticeship programs

Provides tuition assistance

Information Technology • Consulting
The Technical Support Specialist provides Level 1 technical assistance to customers, troubleshooting issues and ensuring high-level customer service. Responsibilities include logging requests, conducting remote diagnostics, and collaborating with higher-level teams when necessary.
18 Hours AgoSaved
In-Office
Galway, IRL
Information Technology • Consulting
Monitor and maintain availability, stability, and performance of Planet's payment, hospitality, and retail application infrastructure. Respond to and escalate incidents, document issues in ticketing systems, participate in shift handovers, collaborate with cross-functional teams to implement preventive measures and propose service improvements to minimize user impact.
YesterdaySaved
In-Office
Warsaw, Warszawa, Mazowieckie, POL
Information Technology • Consulting
Maintain and correct customer billing and contact records across systems to ensure accurate invoicing, issue credit notes, send billing notifications, contact customers for missing data, collaborate with Account Management to resolve discrepancies, and review outstanding balances and statements.