Teams at Planet Fitness, Inc.

Provides customer service to gym members and guests by answering phones, greeting visitors, conducting tours and sign-ups, addressing questions, processing merchandise and beverage purchases, promoting fitness classes, and maintaining a clean, sanitized, safe club environment.

Provides customer service to gym members, prospective members, and guests. Responsibilities include answering phones, greeting and enrolling members, conducting tours, addressing questions, processing merchandise and beverage purchases, promoting fitness classes, and maintaining a clean, sanitized, and safe club environment.

Oversee operations across two fitness club locations, driving revenue, KPIs, compliance, cleanliness, member experience, and brand consistency. Lead hiring, training, coaching, scheduling, payroll oversight, and performance management. Manage budgets, safety procedures, equipment maintenance, marketing initiatives, and member issue resolution. Travel between assigned clubs and provide hands-on operational support while ensuring company standards and financial goals are achieved.