Teams at Planet Fitness, Inc.

Provide front-desk customer service for Planet Fitness members: answer phones, greet and tour new members, process POS transactions, promote classes, respond to member concerns, and maintain a clean, safe club environment during evening shifts.

Oversee operations and revenue for two fitness clubs, driving KPIs, brand standards, cleanliness, safety, and member experience. Hire, train, and coach staff, manage payroll and budgets, perform basic Life Fitness/Matrix equipment repairs, support marketing initiatives, ensure OSHA/ADA compliance, and travel frequently between assigned locations.

Lead operations, staffing, and financial performance across two gym locations. Ensure brand standards, cleanliness, safety, equipment maintenance, KPI growth, staff development, scheduling, and member experience while supporting regional initiatives.