Teams at plancraft

Own and improve cross-functional GTM processes across the customer lifecycle. Design, implement, document, and govern scalable lifecycle stages, handoffs, SLAs, automations, and AI workflows. Monitor process performance, run audits and KPI reviews, lead multi-market rollouts across Europe, coach operations peers, and build the GTM Process Library as the single source of truth to drive conversion, retention, efficiency, and revenue.

Own the full B2B SaaS sales cycle in Poland, from lead qualification and tailored demos through closing, onboarding, and activation. Manage a structured pipeline, maintain CRM hygiene, conduct outbound prospecting, report on performance, and share customer insights. Collaborate with the Country Lead and HQ to localize sales processes, run outbound experiments, and build scalable sales playbooks. Long-term willingness to work in or around Warsaw is expected.

Own end-to-end accounts receivable across European markets, including invoicing, cash allocation, Stripe reconciliation, collections, VAT checks, credit notes, write-offs, and month-end close. Investigate discrepancies, maintain accurate aging and documentation, manage ticket-based requests, and create scalable SOPs and controls. The role also improves and automates Finance workflows, supports international expansion, and collaborates with Finance and Customer Success.