Pixelogic Media Benefits Overview

Transcribe Xhosa content, translate Xhosa to English, and proofread or quality-check subtitle files using proprietary cloud-based software. Follow client style guides and glossaries, correct rejected files, maintain accuracy and confidentiality, adapt to changing requirements, and deliver work on rigorous schedules with flexible hours.

Provides global technical support for proprietary media asset management, SaaS, and digital supply chain platforms. Troubleshoots customer and vendor issues, manages escalations according to SLAs, documents solutions, and collaborates with Engineering, DevOps, Security, Product, and business stakeholders. The role also improves support processes, manages incidents and dependencies, supports training and onboarding, and helps define business requirements for platform enhancements.

Manage digital video and audio delivery projects from client order through completion for major digital storefronts. Coordinate timelines, client requirements, billing, order entry, operational workflows, capacity planning, reporting, and corrective actions. Build client relationships, resolve issues, document processes, support continuous improvement, and ensure accurate, high-quality, on-time delivery in a fast-paced media and post-production environment.