Teams at PitchBook

Leads PitchBook’s APAC Customer Support organization, managing support managers, regional strategy, staffing, compensation, scheduling, training, performance, and service-level goals. The role drives workflow efficiency, coaching, escalation resolution, cross-functional process improvements, and strategic projects while ensuring high-quality customer support and business-hour coverage. It also partners with global support leadership and other departments to improve products, processes, and team capabilities.

Manages global client events, especially in EMEA, from planning through follow-up, including venues, catering, signage, shipping, swag, enablement, and on-site coordination. Oversees the Sendoso gifting platform, campaigns, and inventory while supporting commercial teams and global conferences. Collaborates across marketing, sales, customer success, product marketing, enablement, operations, and creative teams to improve customer engagement and retention.

Lead global energy production and distribution research covering oil, gas, utilities, transmission, transportation, storage, and data-center energy infrastructure. Produce data-driven reports, market analysis, taxonomies, timely commentary, and industry outlooks for investment and corporate clients. Support client inquiries, due diligence, business development, sales efforts, media requests, and research distribution. Apply AI and proprietary data to develop actionable intelligence and improve research discovery.