Pipe17
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The EDI On-boarding Customer Success Manager will oversee the onboarding process for customers, utilizing EDI solutions, ensuring effective integration and communication with customers throughout the process. Responsibilities include managing project timelines, providing training, and acting as a customer advocate, while collaborating with various internal teams to enhance customer experience.
The Technical Support Engineer manages post-sales support, helping customers solve technical issues and providing guidance on troubleshooting and best practices. Responsibilities include diagnosing bugs, improving documentation, and contributing to process enhancements. The role requires strong communication skills and the ability to work independently in a dynamic environment.
The Ecommerce Content Marketing Manager will develop and execute a comprehensive content strategy aimed at increasing brand awareness and demand for Pipe17's offerings. Key responsibilities include managing high-profile campaigns, overseeing the blog, implementing SEO strategies, and leading content creation across various formats while collaborating with multiple stakeholders.
As an ERP Solution Consultant at Pipe17, you will drive customer success through pre-sales activities, customer onboarding, and post-sales support. You'll interact closely with customers to understand their needs, manage the implementation process, and provide ongoing technical support and training. Your role involves coordinating multiple projects while ensuring effective communication and building strong customer relationships.
As a Sales Solutions Engineer at Pipe17, you will support the Sales team by architecting solutions, managing projects, and developing technical solutions in ecommerce technology. Your role involves pre-sales activities, providing product demonstrations, and collaborating effectively with multifunctional teams to address complex customer needs.
The Strategic Finance Manager at Pipe17 will oversee financial operations, including revenue forecasting, budgeting, and financial reporting. The role requires collaboration across teams to optimize revenue processes and develop financial models, ensuring resource allocation aligns with company goals. The manager will also drive strategic planning and analyze financial data to support decision-making and corporate development initiatives.
The Partnership/Agency Manager will drive strategic partner business development by acquiring and onboarding partners, managing relationships, and aligning product requirements with partner needs. Responsibilities include achieving partnership goals, conducting onboarding sessions, maintaining communication with partners, and contributing feedback to product teams.
As an API/EDI Backend Developer, you will design, implement, and maintain API and Electronic Data Interchange (EDI) integrations for Pipe17's platform. Collaborating with internal teams, you'll ensure seamless data exchange for clients. Responsibilities include troubleshooting, providing support for integrations, and staying updated on industry best practices.