Teams at Pinnacle Home Care

Perform clinical intake and review of home health orders, ensuring CMS and Medicare COPs compliance, accurate EMR documentation, physician order verification, patient welcome calls, triage, and coordination with intake, care coordination, and branch teams to enable timely patient starts.

Lead and coach a regional home health sales team to meet Medicare admission and revenue goals. Build territory plans, recruit and train marketers, conduct facility and physician outreach, manage referrals and territory records, and collaborate with operations to improve processes and grow market share.

Review incoming home health orders for clinical appropriateness and regulatory compliance, take and document verbal orders, perform patient welcome calls and intake triage, document in the EMR, partner with intake and care teams, and escalate clinical or regulatory issues to management.