Teams at Pilatus Aircraft USA Ltd

Manage customer relations and project execution across Pilatus Authorized Service Centers. Coordinate aircraft service schedules, parts provisioning, inventory, Service Bulletin compliance, resources, budgets, and stakeholder communications. Serve as the primary liaison among customers, internal teams, and external service partners while monitoring service quality, customer satisfaction, and program progress. Lead process improvements and maintain accurate project documentation and reporting. Travel domestically and internationally less than 25% of the time.

Leads factory-direct PC-12 and PC-24 aircraft sales to government and special mission customers. Develops market opportunities, manages strategic agency and industry relationships, and oversees complex sales from business development through proposal, negotiation, contracting, and closing. Applies government procurement and contracting requirements, forecasts sales, assesses commercial risks, coordinates aircraft configuration and production dependencies, and represents Pilatus at customer meetings, demonstrations, trade shows, and industry events.

Develops and standardizes logistics processes for Pilatus’s new Sarasota aircraft assembly line. Responsibilities include warehousing, goods receipt, picking, material flow, line feeding, shipping, inventory control, SAP transactions, KPI reporting, employee training, workload coordination, and continuous improvement. The role serves as the logistics liaison with Production, supports startup and ramp-up activities, and requires international training travel to Switzerland.