Teams at Pilatus Aircraft USA Ltd

Provides administrative support for aircraft maintenance, repair, and overhaul operations. Responsibilities include maintaining customer and aircraft records, preparing estimates and invoices, processing work orders and warranty claims, supporting billing and month-end close, coordinating technician training, and addressing customer requests. The role requires strong organization, accuracy, communication, customer service, and proficiency with office, ERP, maintenance management, and database systems.

Provides administrative support for aircraft maintenance, repair, and overhaul operations. Responsibilities include maintaining customer and aircraft records, preparing estimates and invoices, processing work orders and warranty claims, supporting billing and month-end close, coordinating technician training logistics, and responding to customer requests. The role requires strong organization, accuracy, communication, and proficiency with Microsoft Office and business systems.

Coordinates aircraft maintenance projects and serves as the primary liaison among customers, maintenance teams, Flight Operations, and OEM technical support. Responsibilities include preparing work orders, coordinating logistics and scheduling, supporting AOG events, managing customer communications, tracking maintenance records, preparing quotes, and ensuring spare parts and tooling availability. The role also supports regulatory compliance, operational efficiency, and customer satisfaction throughout maintenance visits.