Pigment Benefits Overview

Manage and coach inbound and outbound BDR teams to generate qualified opportunities and pipeline. Oversee hiring, training, mentoring, quota attainment, and performance metrics. Partner with Revenue Operations and Marketing to analyze lead volume, conversions, pipeline, and campaign-generated opportunities. Identify performance issues and implement proactive solutions while supporting sales productivity in a fast-paced SaaS environment.

Develop and execute outbound sales strategies across the DACH market, qualify marketing-generated leads, research prospects, conduct cold outreach, and book sales appointments. The role partners with Account Executives and sales leadership to build pipeline, meet activity and quota targets, and help establish Pigment’s Frankfurt BDR presence. Fluency in German and English, SaaS experience, and prior quota-carrying sales experience are required.

Own the strategy, planning, workflows, systems, and operating rhythms supporting a scalable Customer Success organization. Lead segmentation, capacity modeling, quarterly planning, QBRs, forecasting, lifecycle playbooks, incentive compensation, and cross-functional handoffs. Manage the CS technology stack and drive AI and automation adoption. Translate analytics into actionable insights while improving onboarding, adoption, renewals, expansion, and risk management across a high-growth SaaS environment.