Pigment Benefits Overview

Lead customer storytelling and advocacy by developing case studies, testimonials, speaker relationships, and customer visibility opportunities. Nurture flagship customer partnerships, coordinate speaker participation, manage sales references and internal systems (including AI tools), and measure impact. Collaborate closely with Sales, CX, Community, PR/Analyst Relations, and Product to surface customer-led proof points and protect long-term customer relationships.

Own customer storytelling and advocacy: develop case studies, testimonials, videos, and speaker relationships. Align with Sales, CX, Community, PR, and Product to surface advocates, manage reference processes, measure impact, and maintain systems of record for customer marketing.

Own customer storytelling and advocacy: develop case studies, testimonials, videos, speaker opportunities, PR/analyst participation, and sales references. Nurture strategic customer relationships, manage internal records and AI tools, measure impact, and coordinate across Sales, CX, Community, Comms, and Product.