Jobs at Pie Insurance

Manage and grow strategic insurance distribution partnerships, including wholesale and complex agency relationships. Develop acquisition strategies, multi-tier relationship plans, and profitable premium growth initiatives. Represent the company at partner meetings, seminars, trade shows, and conferences. Track portfolio performance, industry trends, forecasts, and OKRs while collaborating cross-functionally on process improvements and strategic programs. Strengthen partner relationships and drive retention, production, and profitability.

Leads cross-functional operational excellence and transformation programs across multiple business domains. Responsibilities include process architecture, Lean and Six Sigma methodology application, stakeholder influence, change management, AI-assisted workflow redesign, automation governance, performance measurement, and executive communication. The role coaches stakeholders, manages complex initiatives, delivers measurable efficiency improvements, and develops sustainable operational frameworks with long-term organizational impact.

Conduct audits of workers’ compensation claims files and handling processes to ensure regulatory, statutory, and internal compliance. Document findings, identify deficiencies, recommend corrective actions, monitor remediation, analyze quality trends, and prepare management reports. The role also develops quality-control procedures, supports external audits, trains claims staff, coaches adjusters, and collaborates with claims, compliance, learning, and analytics teams to improve claims quality and operational effectiveness.

Participate in monthly, quarterly, and annual accounting close processes by preparing journal entries, reconciliations, variance analyses, financial statements, and footnotes under U.S. GAAP. Support internal controls, process improvements, automation, system implementation, and accounting-related projects. Collaborate with Finance and cross-functional teams, vendors, partners, and related parties while ensuring accurate and timely completion of accounting tasks.

Leads People Operations, Total Rewards, and People technology strategy for a growing organization. Oversees Workday administration, payroll, compensation, benefits, equity, compliance, HR workflows, reporting, analytics, vendors, and AI-enabled automation. Manages the People and Talent Operations team, drives continuous improvement, and partners with senior stakeholders across Finance, Legal, Technology, and executive leadership. Owns long-term functional strategy, data integrity, system governance, and employee lifecycle delivery.

Conduct standard workers’ compensation premium audits remotely using mail, phone, and virtual platforms. Review payroll, tax, contractor, and financial records; analyze business operations; apply NCCI, PAAS, and state classification codes; identify exposure gaps; document findings; and prepare audit worksheets. Communicate with policyholders, ensure regulatory compliance, maintain confidentiality, complete audits on schedule, and support improvements to audit technology and procedures.

Conduct comprehensive workers’ compensation premium audits remotely across multiple industries. Review payroll, tax, financial, and contractor records; assess business operations and exposures; apply NCCI, PAAS, and state classification codes; document findings; communicate with policyholders; ensure regulatory compliance; and support audit process improvements and technology adoption.

Leads claims vendor management across managed care, legal, investigative, support, and technology vendors. Develops vendor strategies, manages relationships, oversees performance and billing compliance, runs RFPs, negotiates contracts, identifies cost savings, and supports vendor portfolio optimization. Collaborates with Claims, Legal, Finance, Procurement, Compliance, and Operations teams to improve vendor performance, manage costs, and ensure contractual and billing compliance.

Designs and evolves AWS infrastructure as code using CDK, develops backend software primarily in TypeScript, and applies secure engineering practices for regulated environments. The role contributes to architecture, code reviews, CI/CD pipelines, production support, observability, and on-call operations. It collaborates cross-functionally, builds scalable and reusable systems, supports SOC 2 compliance, and uses AI coding assistants to improve development, testing, and documentation.

Leads workers’ compensation claims adjusters and specialists, providing technical and jurisdictional oversight for denials, payments, settlements, reserves, audits, and complex claims. Manages workflows, caseloads, escalations, compliance, performance, hiring, and employee development. Partners with the Claims Manager to meet departmental goals and improve claim outcomes, processes, and customer experiences.

Manage and grow a portfolio of agency partners by increasing submissions, binds, and premium. Build partner relationships, conduct meetings and networking activities, identify trends through reporting and analytics, execute growth and retention strategies, monitor OKRs, forecast premium, and collaborate cross-functionally on process improvements. Achieve sales targets while delivering tailored communication and strategic support to commercial insurance partners.

Senior Underwriter responsible for commercial workers compensation underwriting, including risk selection, pricing, quoting, referrals, binding, quality decisions, and agency relationships. Serves as a subject-matter expert, supports leadership, manages underwriting projects and process improvements, creates documentation, and develops training programs. Coaches underwriters, collaborates across departments, manages partner relationships, and helps evaluate new tools and specialty programs.

Sell commercial insurance to small business customers through inbound and outbound calls. Responsibilities include qualifying prospects, setting appointments, maintaining lead systems, understanding customer needs, partnering with underwriting, presenting policies, closing deals, and building customer relationships. The role is remote within the United States and requires strong communication, coordination, adaptability, and problem-solving skills.

Own end-to-end sourcing and procurement activities, including RFx processes, spend analysis, benchmarking, bid evaluations, and vendor recommendations. Manage Claims vendor relationships, performance scorecards, stewardship meetings, escalations, onboarding documentation, contract compliance, and billing reviews. Support negotiations, cost optimization, audit coordination, and defense counsel panel oversight while producing accurate, leadership-ready outputs independently.

Serve as in-house commercial counsel by drafting and negotiating contracts, managing the LinkSquares contracting workflow, advising internal stakeholders, and maintaining contract records. Lead legal collections through demand letters, outside counsel coordination, and dispute resolution. Support corporate governance, regulatory compliance, subpoena responses, policy development, and other legal matters. The role requires independent judgment, strong organization, and the ability to communicate legal concepts clearly to business teams.

Leads customer service operations and external vendor partnerships, including performance management, SLA and KPI tracking, forecasting, risk remediation, escalations, reporting, automation, and process improvement. Develops team members, builds operational business cases, partners with Product and Engineering, and drives scalable workflows and self-service capabilities. Requires customer service or insurance operations expertise, BPO vendor management, strong metric analysis, and P&C insurance experience.

The Principal People Partner advises executives and senior leaders on people strategy, organizational design, workforce planning, performance management, talent development, employee relations, compliance, engagement, retention, and change management. The role partners cross-functionally to build high-performing teams, manage complex employee relations matters, support leadership transitions, improve team member experiences, and leverage HR systems and people data to guide decisions.

Manage workers’ compensation premium audit operations, including internal teams, vendors, quality, compliance, productivity, and customer escalations. Develop audit strategies, improve processes, optimize workflows and technology, analyze performance trends, and partner with Product, Engineering, Analytics, Compliance, Legal, Claims, Underwriting, Billing, and Customer Service. Lead team development, resolve complex disputes, and communicate operational insights to senior leadership.

Manage catastrophic and large-loss workers’ compensation claims from setup through closure. Responsibilities include investigations, compensability decisions, reserving, statutory benefit administration, litigation management, settlement negotiation, structured settlements, Medicare Set-Asides, and exposure mitigation. The role provides claim guidance to agents and customers, presents large-loss updates, attends mediations and trials, mentors junior adjusters, and improves claims processes and protocols.

Leads the end-to-end commercial insurance collections function, owning bad debt recovery, litigation and settlement outcomes, vendor and BPO performance, compliance, allowance processes, KPIs, and receivable closeout. Manages and develops collections staff, establishes SOPs and service levels, partners with Legal, Accounting, Product, Engineering, and Compliance, and drives automation and upstream process improvements to reduce exposure.