Piccone IT Consulting
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Cloud • Information Technology • Consulting • Cybersecurity
Provide Tier 2 on-site and remote IT support and escalation for MSP clients: troubleshoot hardware, software, network, and cloud issues; administer Microsoft 365/Entra ID and Windows Server/AD; manage endpoints via RMM; configure networking and security; assist on migrations and projects; document environments; mentor Tier 1 technicians and participate in on-call rotation.
