PIB Group
PIB Group Benefits Overview
Company Culture
Provides commuter benefits
Provides free snacks and drinks
Offers a remote work program
Offers diversity-based Employee Resource Groups
Career Growth + Development
Provides customized development tracks
Job training & conferences
Offers apprenticeship programs
Compensation + Benefits
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers dependent care
Provides family medical leave
Offers generous parental leave
Offers life insurance
Provides a pension
Offers performance bonuses
Offers employee discounts
Provides a company car
Work-Life Balance + Wellbeing
Offers paid volunteer time
Provides bereavement leave
Offers sabbatical leave
Offers unpaid extended leave
Offers gym membership
Recently posted jobs
Insurance
Handle billing inquiries, service requests, suggestions and complaints; resolve issues fairly and effectively; provide product/service information; identify upsell opportunities; recommend and implement customer support programs. Role operates as a generalist within Customer Support/Operations.
Insurance
First point of contact for customers via phone and live chat; handle inbound/outbound queries, complaints, and support requests. Provide product information, resolve issues, process transactions, and execute policy changes, renewals, cancellations, refunds, and complaints triage. Work collaboratively to meet SLAs and deliver empathetic, accurate customer service.
Insurance
Gather client risk information, advise on tailored insurance solutions, prepare proposals, follow up on quotations and opportunities, address objections, convert prospects into sales, and maintain accurate compliant records in Acturis or CRM systems.
