Jobs at PhonePe

Own and drive the growth-focused product roadmap for consumer and merchant products. Define, design, and deliver scalable growth solutions, coordinate cross-functional teams (business, tech, regulatory), analyze large datasets for insights, and ensure reliable product delivery at scale.

Maintain reliability and performance of large fintech infrastructure through Linux/Unix administration, networking, cloud and private cloud operations, automation with SaltStack, database (MySQL) management, scripting (Perl/Python/Golang), on-call rotation, and implementation of best IT operations practices to ensure always-available services.

Maintain reliability and performance of PhonePe's fintech infrastructure through Linux/Unix administration, networking, database (MySQL) management, automation (SaltStack), scripting (Perl/Python/Golang), private cloud operations, on-call participation, and implementing IT best practices to ensure always-available services.

Maintain reliability and performance of large-scale fintech infrastructure: Linux/Unix administration, networking, database (MySQL) operations, automation with SaltStack, scripting, private cloud management, on-call incident response, and implementing best-practice IT operations to ensure services remain highly available.

Lead and manage a collections team and third-party recovery agencies for a cluster. Drive collection strategies, monitor KPIs and delinquency buckets, ensure compliance with SOPs and regulations, analyze portfolio health, prepare performance reports, and coach team to meet recovery targets.

Lead a collections team and third-party agencies for a cluster, monitor KPIs and delinquency buckets, develop and execute recovery strategies, ensure compliance with SOPs and regulations, and report on portfolio performance and improvement plans.

Lead and manage a team of collection executives and third-party recovery agencies to recover overdue payments for a cluster. Monitor KPIs and delinquency buckets, develop and execute collection strategies, ensure compliance with SOPs/regulations, analyze portfolio health, and prepare performance reports while coaching and driving team performance.

Lead a team of collection executives and third-party agencies to manage delinquency and recover overdue payments for a cluster. Drive KPIs, develop and execute collection strategies, ensure compliance with SOPs and regulations, monitor portfolio health, and prepare performance reports.

Lead a collections team and third-party recovery agencies to manage delinquency and recover overdue payments. Monitor KPIs, develop and execute collection strategies, ensure compliance with SOPs and regulations, and prepare performance reports to improve portfolio health.

Lead and manage a collections team and third‑party agencies for the Purnia cluster. Drive KPIs, manage delinquency and recovery, develop and execute collection strategies, ensure SOP and regulatory compliance, and report portfolio performance.

Lead and grow a product analytics team for PhonePes financial services business. Own end-to-end analytics capabilities, drive data-driven product and commercial strategy, run large-scale SQL analyses, design data models and ETL, build actionable dashboards, mentor analysts, and partner with product and business leaders to influence roadmaps and outcomes.

Lead labour and employment compliance for the company: design and implement policies, monitor programs, drive cross-functional remediation, liaise with regulators, draft statutory notices, manage contractor compliance, assess compliance risk, and support training and reporting on labour codes and employment law changes.

Lead and own end-to-end product design for Share.Market. Set design direction, ship high-quality screens, simplify complex regulated flows, partner with product and engineering, prototype, and build and grow a design team while maintaining design system standards and strong craft.

Leads engineering strategy, architecture, execution, production-system health, and engineering best practices for a team. Manages business and product outcomes, stakeholder relationships, hiring, mentoring, and retention. Designs and develops scalable distributed systems, drives subsystem architecture with senior engineers, and communicates technical information to varied audiences. Experience in fast-paced startup environments is advantageous.

Manage merchant integrations end-to-end: liaise with product and tech teams, attend merchant calls, diagnose and resolve integration issues, recommend and implement solutions, and automate integration processes. Provide technical troubleshooting and ownership of merchant-reported problems.

Lead product strategy, roadmaps, and specs for PhonePe's data platform. Translate stakeholder needs into APIs, developer tools, and platform capabilities. Collaborate with architects and engineers to design solutions for data quality, governance, cataloging, and pipeline efficiency, and define health metrics like latency, query performance, uptime, and adoption.

Maintain reliability and performance of PhonePe infrastructure by administering Linux/Unix systems, networking (IP, iptables, IPsec), MySQL/MariaDB databases, automation with SaltStack, participating in on-call rotations, scripting (Perl/Python/Golang), and operating private cloud and data-center resources.

Design, build and maintain in-house cloud infrastructure and SRE tools: provisioning, patching, migration, monitoring, and lifecycle management. Own end-to-end solutions, collaborate with stakeholders, improve compliance, and apply DevOps practices to scale and automate infrastructure.

Design high-impact video thumbnails that maximize CTR using composition, color, and emotive imagery. Use generative AI and Photoshop to produce many high-quality variations, analyze A/B test and CTR data to iterate, and maintain brand consistency and an asset library for rapid delivery.

Manage end-to-end payroll for 30,000+ salesforce, ensuring accurate timely salary payments, statutory compliance, vendor coordination, payroll portal management, audits, reconciliations, employee query resolution, and process documentation and improvement.