Phil, Inc
Phil, Inc Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers company equity
Offers performance bonuses
Offers dental insurance
Offers health insurance
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers generous parental leave
Career Growth + Development
Provides customized development tracks
Job training & conferences
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid sick days
Provides paid holidays
Company Culture
Offers a remote work program
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The Client Escalations Specialist will manage high-priority client escalations, coordinate cross-functional resolutions, and improve escalation workflows to enhance client relationships and operational efficiency.
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Lead enterprise-wide quality strategy to shift from manual auditing to AI-enabled, automated quality controls. Build predictive monitoring, embed automated checks into systems, drive cross-functional issue resolution, run root-cause analyses, manage quality team, and report metrics to executives.
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Lead PHIL's partnerships and integrations strategy as a Principal Product Manager acting like a GM. Define business and technical requirements, evaluate third-party systems, set roadmaps, KPIs, and SLAs, drive cross-functional work with Engineering, Ops, Design, and Commercial, lead discovery and user research, mentor product team members, and deliver scalable platform capabilities for pharmacy, EHR, payer, and provider integrations.
