Teams at Phelps Health

Plans, develops, administers, and delivers leadership and staff training programs. Creates eLearning courses, educational materials, videos, and service excellence workshops; facilitates BLS courses; manages class registrations and learning-system records; monitors course completion and communicates system updates.

Provides hands-on IT support in a hospital environment by conducting user support rounds, documenting and triaging tickets, troubleshooting hardware and software, assisting with Windows 11 upgrades and software deployments, training users, and maintaining the IT knowledge base. The intern collaborates with experienced technicians and supports additional IT projects while interacting with clinical and administrative staff.