Teams at Pharmacy Data Management, Inc. (PDMI)

Manage implementation, maintenance, and optimization of client 340B programs. Validate data feeds, run simulations, configure POS eligibility and replenishment, verify HRSA eligibility, train clients, resolve feed and claim issues, maintain compliant client files, mentor Account Coordinators, and support senior 340B leadership and sales initiatives to ensure accurate, compliant, and efficient 340B operations.

Manage day-to-day technical operations of the 340B platform: monitor system performance and data pipelines, triage incidents, coordinate with engineering and vendors, validate configurations, maintain documentation and runbooks, automate processes, generate operational reports, and improve workflows to ensure data integrity and program performance.

Lead transformation of Account Management into a proactive, insight-driven client partnership model. Build scalable operating processes, governance, and performance frameworks. Coach and develop account teams, drive client retention and growth, coordinate cross-functional delivery, and use data to monitor account health and inform executive engagement and renewals.