Teams at PGA TOUR Superstore

Provide empathetic, efficient customer service for e-commerce and store-related issues. Resolve escalated order problems, generate returns/claims, coordinate with stores and vendors, support appointment scheduling and promotional fulfillment, and communicate site issues for timely resolution.

The Operations Specialist ensures exceptional customer service by resolving issues, managing orders, and collaborating with team members to exceed customer expectations.

Provide excellent customer service and product expertise in tennis, execute merchandising and signage, maintain stock levels, follow store operations, maximize sales, and collaborate with the team to support company initiatives.