Jobs at PGA National Resort

The Overnight Bellperson greets and assists guests with luggage, provides information about hotel services, maintains cleanliness in the lobby, and ensures a high-quality experience while working flexible shifts.

Perform general preventative and reactive maintenance across the hotel: repair fixtures, plumbing, HVAC, pool maintenance, furniture refurbishment, operate heavy machinery, respond to guest requests, and maintain building interior/exterior. Work flexible shifts including nights, weekends, and holidays.

Oversee and direct all financial activities for a resort with hotel, golf courses, and private club. Prepare financial reports, budgets, forecasts, and internal controls; manage contracts, licenses, and purchasing; supervise accounting staff and approve sales, payroll, and expenses to safeguard assets and ensure GAAP compliance.

Supervise daily hotel maintenance operations, coordinate preventative maintenance and vendors, troubleshoot and repair HVAC, electrical, plumbing and pool systems, manage work orders and refurbishments, ensure safety and guest satisfaction, and perform hands-on maintenance as needed.

The Senior Staff Accountant manages month-end close, balance sheet reconciliations, revenue accuracy, and collaborates with the Sales team for billing processes.

Supervise front desk operations, manage staff, ensure guest satisfaction, handle complaints, prepare reports, and comply with operational standards. Requires adaptability to work varied schedules.

The Director of Reservations oversees hotel reservations, manages the reservations team, implements pricing strategies, and ensures excellent guest service and booking efficiency.

Assist the Front Office Manager in supervising the front desk area, handling guest interactions and complaints, maintaining records, and training staff.

The Controller leads financial reporting and labor management, supervises accounting staff, and ensures compliance with financial practices. Responsibilities include preparing P&L statements, conducting audits, and participating in budget preparation.

The Sales Coordinator supports sales teams by managing orders, tracking activities, and ensuring efficient communication with clients and departments.

Responsible for overseeing IT projects, managing technology systems, and providing support for software and hardware in a resort setting. Leads teams and ensures optimal service levels for both guests and staff, while managing budgets and IT initiatives.

The Director of Luxury Leisure Sales drives revenue growth through strategic partnerships, manages key accounts, and develops sales strategies. Responsibilities include account management, market analysis, and representing the resort at industry events.