Jobs at PGA National Resort

Lead IT strategy and operations for a resort: manage projects, vendors, and teams; support Office 365 and industry applications; troubleshoot networking and security; run IT steering committee; manage budgets and ticketing systems.

Lead transient revenue growth by developing and managing relationships with luxury travel partners, consortia, retail agencies, corporate accounts and wholesale channels. Execute sales strategies, negotiate rates, host FAM trips and site inspections, collaborate with revenue management and operations, update sales systems, report performance, and represent the resort at industry events to drive occupancy and ancillary revenue.

Perform general preventative and reactive maintenance across the hotel: repair fixtures, plumbing, HVAC, pool maintenance, furniture refurbishment, operate heavy machinery, respond to guest requests, and maintain building interior/exterior. Work flexible shifts including nights, weekends, and holidays.

Oversee and direct all financial activities for a resort with hotel, golf courses, and private club. Prepare financial reports, budgets, forecasts, and internal controls; manage contracts, licenses, and purchasing; supervise accounting staff and approve sales, payroll, and expenses to safeguard assets and ensure GAAP compliance.

Lead accounting operations for a hotel: prepare P&L and month-end close, oversee reconciliations, audits, cash flow, budgets and controls. Supervise, hire and train accounting staff, train department heads on labor systems, and represent the Director of Finance as needed.

Greet and assist arriving and departing guests, handle and transport luggage, provide information on hotel amenities and local area, maintain lobby cleanliness and bell carts, manage lost-and-found, and work flexible overnight, weekend, and holiday shifts. Requires heavy lifting and guest-focused service.