Teams at PetalMD

Provide first- and second-line technical support to healthcare clients via chat and Zendesk, manage and resolve tickets, assist with deployments and configurations, escalate incidents to internal teams, and guide users to optimize product use while obtaining required security clearance.

Design and define scalable, secure, cloud-native platform services and reusable APIs. Drive architecture in Sprint 0, document technical decisions, mentor technical leads, support implementation, and establish standards, governance, and DevOps practices to enable multiple product teams to build reliably at scale.

Le Spécialiste en facturation médicale traite les actes de facturation, assure la conformité avec les règles, et gère les dossiers des utilisateurs en collaboration avec les médecins.