Teams at PetalMD

Build, operate, and harden cloud platform primitives and CI/CD for product teams. Implement IaC (Terraform/OpenTofu), operate AKS, manage Helm and ingress, improve GitLab pipelines, support observability and on-call, and partner with product teams to deliver reusable platform tooling and runbooks.

Provide first- and second-line technical support to healthcare clients via chat and Zendesk, manage and resolve tickets, assist with deployments and configurations, escalate incidents to internal teams, and guide users to optimize product use while obtaining required security clearance.

Develop software using AI-assisted coding tools, lead a team in modern software delivery, ensure code quality, and collaborate on new features.