Teams at Pet Supplies Plus

Develops and delivers instructor-led and e-learning training for store and corporate teams. Creates course materials, collaborates with subject matter experts, coordinates training events, manages schedules and records, tracks completion, and oversees training administration and reporting. Requires strong facilitation, communication, organization, instructional design, adult learning, LMS, and e-learning skills.

Supports and scales Marketing Operations through coupon and offer management, campaign execution, store communications, ticket resolution, reporting, documentation, process improvement, and workflow automation. Investigates complex issues across marketing, customer, order, loyalty, and point-of-sale systems; coordinates fraud reviews, privacy requests, marketplace fulfillment, and store lifecycle updates. Partners with cross-functional teams to improve accuracy, reduce manual work, maintain operational visibility, and resolve escalations.

Manages supply orders and inventory planning for new stores, remodels, relocations, expansions, acquisitions, and conversions. Coordinates opening timelines across supply chain, distribution, transportation, vendors, and store operations. Maintains store supply catalogs and item master data, including case-pack and unit-of-measure details. Produces planogram materials and operational documents, tracks milestones, communicates schedule changes, and supports process improvements through analysis, automation, and cross-functional project management.