Teams at Pesa

Design intuitive web and mobile experiences and maintain a scalable design system. Create wireframes, flows, prototypes, and high-fidelity UI while ensuring accessibility and visual consistency. Collaborate with PMs and engineers, iterate from research and data, and advocate design best practices for complex financial workflows.

Proactively contact dormant Ghanaian customers via high-volume outbound calls to diagnose friction, persuade re-engagement, guide first transactions, track interactions in CRM, refine scripts, collaborate with product/marketing, and meet reactivation targets.

Review and onboard business customers by performing KYB/KYC checks, verifying corporate documentation, conducting sanctions/PEP/adverse media screening, assessing AML risk, escalating high-risk cases, maintaining records, and collaborating with Sales, Compliance, and Operations to streamline onboarding and improve processes.