Jobs at Personified

Supports day-to-day IT operations for 50–60 clients, focusing on employee onboarding, offboarding, technology procurement, documentation, ticket resolution, and workflow improvement. Communicates with clients through email, Slack, and virtual meetings; tracks requests, identifies recurring issues, maintains client IT playbooks, and co-facilitates data security training. The role requires strong customer service, organization, responsiveness, attention to detail, and the ability to learn technical systems quickly.