Teams at Perkbox

Develop and maintain scalable React and React Native interfaces for web and mobile applications. Build reusable frontend components and libraries, translate designs into polished experiences, manage data flows with Apollo, optimize performance and accessibility, write tests, resolve bugs, and collaborate with backend engineers through agile development practices.

Designs, builds, and maintains secure, scalable AWS and hybrid infrastructure. Manages Kubernetes, ECS, serverless platforms, CI/CD pipelines, Infrastructure as Code, DevSecOps controls, observability, backups, disaster recovery, and incident response. The role also requires production system administration, technical documentation, cross-functional collaboration, and on-call participation.

Manage a portfolio of mid-market B2B SaaS customers, monitoring account health, engagement, adoption, risk, and retention. Lead value-focused customer engagements, business reviews, and success planning while building stakeholder relationships. Collaborate with Contract Managers on renewals and expansion opportunities, develop recovery plans for at-risk accounts, maintain CRM records, and use customer insights, automation, and AI-assisted tools to improve engagement and scalable customer success processes.