Teams at Perimeter Aviation LP

Supervises inbound call centre representatives and leads, overseeing queues, staffing, reservations, disruptions, escalations, quality assurance, coaching, training, reporting, and policy compliance. The role provides real-time operational support, handles sensitive customer issues, coordinates schedules and coverage, and promotes safety, accountability, employee development, and exceptional service in a fast-paced airline environment.

Administers the Learning Management System, maintains training records and courseware, coordinates training activities, conducts compliance reviews, supports document control, monitors qualification status, prepares reports, assists with audits, and contributes to continuous improvement of training and compliance processes.

Coordinates marketing projects for two regional airline brands, managing schedules, budgets, suppliers, branded merchandise, signage, digital content, email campaigns, surveys, advertising assets, and performance reporting. The role collaborates across departments and with external partners to deliver projects on time, maintain brand consistency, support customer experience initiatives, and coordinate sponsorship and community activities.