Teams at Performeo

Lead customer onboarding and account management, helping clients adopt the platform and achieve outcomes. Provide consultative support by phone, video, and email; educate customers on product features; troubleshoot issues; track usage and feature adoption; gather feedback for Product and founders; and develop success metrics, playbooks, and data-analysis systems. The role requires strong communication, ownership, attention to detail, Excel proficiency, and comfort working autonomously in an early-stage company.