Teams at Percona

Leads and develops a global Technical Account Management team supporting enterprise customers. Oversees customer service delivery, escalations, account planning, capacity management, performance metrics, and operational improvements. Partners with Customer Success, Sales, Support, Consulting, Engineering, and Product to improve retention, renewals, expansion, and customer outcomes. Represents customer and team needs internally while evolving TAM programs and processes.

Owns technical product marketing for Percona’s MongoDB, MySQL, and MariaDB offerings. Develops messaging, positioning, competitive analysis, launch plans, sales and customer-success enablement, and roadmap feedback. Partners with Product, Engineering, Sales, Services, and Consulting to connect database technology with customer use cases. Represents Percona in the open source database community through events and public content.

Lead Percona’s global channels and alliances strategy across hyperscalers, VARs, and systems integrators. Build partner programs, manage AWS marketplace and co-sell initiatives, expand regional partnerships, establish deal registration and attribution processes, and drive partner-sourced and partner-influenced revenue. The role requires cross-functional leadership across sales, services, finance, legal, marketing, product, and engineering, with a focus on measurable partner productivity and scalable operating foundations.