Perchwell Offices

Serve on the executive team to build and lead finance function: own FP&A, fundraising, board reporting, SaaS metrics, cash management, strategic analysis, and hire a finance team while partnering cross-functionally to drive growth and operational rigor.

Serve as frontline owner for customer issues from intake to resolution. Troubleshoot technical product, data, and integration problems; collaborate with Product and Engineering to escalate bugs; train and improve AI support tools; create and maintain help documentation; surface customer insights to influence product decisions; and improve support processes for scalability and better customer outcomes.

Lead design, development, and scaling of Perchwell's iOS app. Own major projects end-to-end, shape mobile architecture, improve reliability and performance, and collaborate with backend, product, design, and QA to deliver high-quality mobile experiences.