Teams at People Serving People

Provide overnight front-desk hospitality and support for shelter guests: process intakes and vouchers, answer phones, respond to guest needs, complete paperwork and audits, follow front desk policies, and perform stocking and cleaning to ensure a safe, welcoming 24/7 shelter operation.

Provide front-desk hospitality and customer service for evening shelter operations: process intakes and vouchers, handle calls and guest requests, perform audit paperwork, and maintain stocking and cleaning to ensure smooth 24/7 shelter functioning.

Lead onsite shelter operations during assigned shifts: supervise Guest Services staff, coordinate shift activities, ensure safety and crisis response, manage food distribution and facility issues, maintain documentation and occupancy accuracy, and collaborate with internal teams and partners to provide trauma-informed, guest-centered services for families.