Teams at People Incorporated Mental Health Services

Provides waiver case management for clients with chronic mental illness or ongoing health conditions. Responsibilities include developing person-centered support plans, assessing needs, coordinating and authorizing services, monitoring client services, maintaining partner relationships, documenting interventions, and ensuring continuity of care. The role involves twice-yearly client meetings, autonomous hybrid work, and maintaining manageable caseloads across St. Louis County and surrounding Minnesota.

Coordinates waiver services for clients with chronic mental illness or ongoing health conditions. Develops person-centered support plans, assesses needs, authorizes services, makes referrals, monitors care through biannual client meetings, maintains partner relationships, and documents interventions and services. The role requires autonomous hybrid work, a manageable caseload, a bachelor’s degree, and either a relevant major or one year of social services case management experience.

Manages medical revenue cycle operations, including billing, claims, collections, accounts receivable, denial management, reporting, and payer compliance. Oversees workflow improvements, audits, system updates, and performance metrics while resolving escalated reimbursement issues. Hires, trains, coaches, and evaluates billing staff, develops procedures, and ensures accurate, timely processing aligned with regulatory and organizational standards.