Teams at Penumbra

Provides advanced, white-glove IT support across phone, chat, portal, email, and walk-in channels. Resolves complex incidents, manages escalations, deploys and repairs hardware, administers accounts, maintains device inventory, and supports corporate and manufacturing environments. Uses ServiceNow and AI-assisted ITSM tools, coordinates vendors, participates in projects and on-call support, identifies recurring issues, improves processes, and mentors Tier I staff while following quality, security, privacy, and compliance standards.

Supports EMEA financial planning, forecasting, reporting, and analysis, with emphasis on expense management and performance tracking. Responsibilities include annual and periodic forecasts, long-range planning, P&L forecasting, variance analysis, stakeholder partnership, workforce planning, cost allocation, KPI development, and FP&A process improvement. The role requires strong finance and analytical skills, Excel proficiency, fluent English, and at least four years of relevant experience.

Leads complex IT programs involving business applications, infrastructure, information security, S/4 technical upgrades, testing, cutover, organizational change, and business transformation. Develops project plans, manages scope, budgets, risks, issues, stakeholders, vendors, and cross-functional teams. Oversees governance, Agile and Scrum delivery, documentation, training, compliance, post-implementation reviews, and executive reporting while ensuring alignment with business objectives and quality standards.