Teams at Pennsylvania State Employees Credit Union

Analyzes business processes, metrics, and KPIs to improve ATM and payment operations through automation and technology. Collaborates with stakeholders, vendors, and credit unions; manages enhancement projects; develops requirements, test cases, implementation plans, and process documentation; and supports solution design, relationship management, and operational strategy.

Owns the reliability, operability, security integration, and cost efficiency of a cloud data platform centered on Snowflake. Responsibilities include Snowflake administration, query optimization, cost attribution, orchestration, CI/CD, infrastructure as code, monitoring, incident response, access controls, migrations, disaster recovery, compliance evidence, and engineering enablement. The role is hybrid with at least 40% onsite work and operates Monday through Friday during standard business hours.

Owns the operating processes for enterprise data and AI governance, including intake, AI/model inventory management, council coordination, readiness packets, decision logs, remediation tracking, data governance workflows, metrics, and audit evidence. The role facilitates cross-functional reviews and ensures governance decisions and follow-up actions are structured, traceable, and completed, while technical, security, model validation, and final approval decisions remain with designated leaders.