Teams at Penn Interactive

Lead CRM and lifecycle marketing for iCasino and Sportsbook. Define promo, CRM and retention strategies, manage omni-channel communications (email, SMS, push, retail, paid), partner with martech and analytics to build dynamic segmentation, automation, and dashboards to drive retention, reactivation, cross-sell and lifetime value.

Lead design and delivery of platform capabilities for a federated GraphQL and event-driven architecture. Build and optimize gRPC endpoints, GraphQL APIs, and SQL/Postgres queries. Own observability (DataDog, Bugsnag), scalability, reliability, incident response, and integrations. Mentor engineers and drive cross-team technical efforts to reduce friction and accelerate product delivery.

Lead design and delivery of platform capabilities that power a Federated GraphQL API and event-driven systems. Build and optimize gRPC endpoints, GraphQL APIs, and SQL for scale; own observability (DataDog, Bugsnag), mentor engineers, drive integrations, improve performance and reliability, and support customer-facing product teams across the organization.