Jobs at Penn Interactive

Design, scale, and operate high-performance software systems powering sportsbook, casino, financial ledger, regulatory, and risk-management functions. Responsibilities include developing GraphQL APIs and gRPC services, optimizing databases and production performance, building integrations and migrations, monitoring services, mentoring engineers, and leading complex technical initiatives. The role requires strong distributed-systems, database, containerization, testing, asynchronous processing, and production operations experience.

Design, scale, and optimize APIs, services, databases, and critical wagering, financial ledger, and regulatory systems. Lead complex technical initiatives, improve production performance and resilience, build integrations and migrations, manage monitoring, and mentor engineers. The role requires ownership of end-to-end delivery, on-call operations, scalable distributed systems, GraphQL, relational databases, Kubernetes, asynchronous processing, and highly accurate, auditable financial systems.

Leads the design and delivery of scalable data pipelines, dbt models, orchestration workflows, and analytical data models. Establishes data architecture, engineering standards, quality frameworks, governance, observability, and self-service analytics practices. Partners with stakeholders, leads technical reviews, mentors engineers, supports hiring, oversees analyses, and participates in incident response and continuous improvement.

Leads the design and delivery of scalable data pipelines, dbt models, orchestration workflows, and analytical data models. Establishes data architecture, engineering standards, testing, observability, governance, and quality practices. Partners with stakeholders to deliver data-driven solutions, supports incident response, and provides technical leadership through design reviews, mentorship, hiring, and team development.

Leads PENN Interactive’s VIP and Player Development organization across the US and Canada. Owns VIP strategy, customer lifecycle management, retention, revenue growth, compliance, KPI performance, and high-value player relationships. Builds leadership capacity, coaches regional directors and hosts, analyzes customer and business trends, and collaborates with Product, CRM, Analytics, Finance, Compliance, and Operations teams to achieve sustainable VIP performance.

Drive enterprise automation initiatives from opportunity identification through delivery and optimization. Partner with business leaders, engineering, data, security, product teams, RPA specialists, AI strategists, and vendors to prioritize and implement scalable solutions. Manage the automation portfolio, vendor relationships, discovery and intake processes, delivery alignment, and performance metrics. Evaluate AI-supported process improvements, ensure compliance and operational readiness, and deliver measurable gains in efficiency, quality, cycle time, and stakeholder satisfaction.

Own and operate large-scale infrastructure for sports betting and media platforms across cloud and production environments. Lead infrastructure migrations, build Kubernetes platform tooling and CI/CD automation, improve observability and alerting, support development teams, and participate in incident response. The role requires strong distributed-systems expertise, production troubleshooting, cross-team project leadership, technical communication, and mentoring.

Own and operate infrastructure for a large-scale sports betting and media platform across cloud and production environments. Lead infrastructure migrations, build Kubernetes platform tooling and CI/CD automation, improve observability and incident response, support development teams, troubleshoot distributed systems, reduce operational toil, and mentor engineers.

Drive enterprise automation initiatives from opportunity identification through delivery and optimization. Partner with business leaders, engineering teams, RPA specialists, AI strategists, and vendors to prioritize and implement scalable solutions. Manage the automation portfolio, discovery and intake processes, vendor relationships, delivery alignment, KPIs, and continuous improvement efforts. Evaluate AI-supported solutions and ensure automation initiatives meet business, compliance, technical, and operational objectives.

Design, scale, and performance-tune GraphQL APIs, gRPC services, and SQL queries for a promotions engine. Deliver end-to-end features, own complex technical problems, troubleshoot production performance, set up DataDog monitoring, participate in on-call rotations, and mentor teammates across the codebase.

Design, build, and optimize GraphQL APIs, gRPC services and SQL queries for a promotions engine. Own complex technical problems, improve production scalability and performance, set up DataDog monitoring, participate in on-call rotations, mentor engineers, and deliver end-to-end features in an agile environment.

Design, build, and scale GraphQL and gRPC APIs and SQL queries powering the sportsbook marketplace. Own end-to-end feature delivery, performance diagnostics and remediation, release and deployment windows, monitoring in DataDog, and on-call rotations. Mentor peers, draft technical proposals/specs, and improve platform scalability through load testing, tracing, and production hygiene.

Design, build, scale, and optimize backend services powering the sportsbook marketplace. Own GraphQL APIs, gRPC endpoints, SQL performance, monitoring, on-call and release duties. Identify production bottlenecks, drive scalability improvements, mentor engineers, review cross-team changes, and deliver end-to-end features in an agile environment.

Lead CRM and lifecycle marketing for iCasino and Sportsbook. Define promo, CRM and retention strategies, manage omni-channel communications (email, SMS, push, retail, paid), partner with martech and analytics to build dynamic segmentation, automation, and dashboards to drive retention, reactivation, cross-sell and lifetime value.

Lead design and delivery of platform capabilities for a federated GraphQL and event-driven architecture. Build and optimize gRPC endpoints, GraphQL APIs, and SQL/Postgres queries. Own observability (DataDog, Bugsnag), scalability, reliability, incident response, and integrations. Mentor engineers and drive cross-team technical efforts to reduce friction and accelerate product delivery.

Lead design and delivery of platform capabilities that power a Federated GraphQL API and event-driven systems. Build and optimize gRPC endpoints, GraphQL APIs, and SQL for scale; own observability (DataDog, Bugsnag), mentor engineers, drive integrations, improve performance and reliability, and support customer-facing product teams across the organization.

Design, administer, and optimize databases for cloud-native platforms. Support production incidents, evaluate and improve schemas and replication, drive DB architecture choices across AWS/GCP, implement IaC (Terraform) and GitOps, and build repeatable database designs for availability, reliability, and performance.

Lead CRM and lifecycle marketing for iCasino and Sportsbook, owning promo, CRM and retention strategy. Manage omni-channel communications (email, SMS, push, retail, paid), collaborate with martech/Optimove, define actionable segments, run targeted LTV and reactivation campaigns, and work with analytics to build dynamic segmentation and performance dashboards.

Design, administer, and optimize Postgres databases on cloud-native platforms. Triage and remediate production database incidents, manage replication/backups, evaluate schemas and queries for performance, and build repeatable DB architecture using IaC and GitOps for AWS/GCP Kubernetes environments.

Lead regional VIP/player development for online sportsbook and iCasino products. Oversee VIP managers, drive VIP acquisition/retention and revenue, set strategy and KPIs, coordinate with Risk/Responsible Gaming/Payments/AML, manage VIP events, implement processes and incentive programs, and use reporting and analysis to make business decisions.