Jobs at Penn Foster Group

Lead the architecture and development of Penn Foster Group’s Databricks-based cloud data platform. Build scalable batch, streaming, CDC, and API pipelines using Python, SQL, Spark, and Azure; establish engineering standards, governance, observability, and CI/CD practices; develop AI-ready semantic data products; and mentor data engineers. Partner with BI, product, security, governance, and MLOps teams to support analytics, machine learning, generative AI, and self-service reporting.

Build and own full-stack, AI-native products for online learning using TypeScript, Vue.js, Node.js, Azure, retrieval pipelines, agentic workflows, model APIs, and LLM evaluations. Lead features from prototype through production, ensuring scalability, security, observability, cost control, and graceful model failure handling. Mentor engineers, establish AI-assisted development standards, conduct code reviews, and collaborate with product and engineering teams in a remote, async-first environment.

Leads the architecture and delivery of AI-native, full-stack products using TypeScript, Vue.js, Node.js, PostgreSQL, and Azure. Designs retrieval pipelines, agentic workflows, model integrations, evaluation frameworks, observability, and human-in-the-loop experiences. Sets technical direction, leads cross-functional initiatives, mentors engineers, establishes engineering standards, and ensures AI systems are reliable, secure, scalable, accessible, and cost-effective in production.

Creates and manages high-quality graphic, motion, video, web, social, paid media, and print assets for B2B and B2C audiences. Develops visual concepts, maintains brand standards, supports performance marketing and lead acquisition, manages projects from ideation through delivery, and collaborates with creative, marketing, and cross-functional teams. The role also applies AI tools, manages digital assets, and provides brand guidance in a fully remote environment.

Leads the enterprise Revenue Operations function, owning GTM strategy execution, planning, forecasting, analytics, governance, productivity, enablement, incentive administration, and GTM technology. Builds a unified RevOps organization and modernizes CRM, data, and commercial processes across B2B and B2B2C revenue motions. Serves as strategic advisor to the CCO while establishing reliable performance metrics, pipeline discipline, and executive reporting.

Leads integrated search and discoverability strategy across paid search, SEO, AI-powered search, LLMs, Reddit, and emerging platforms. Owns paid search performance, budgets, forecasting, experimentation, attribution, and business-impact measurement. Partners with analytics and SEO teams to identify growth opportunities, translate search trends into strategy, and optimize acquisition efficiency. Manages and mentors a search team while communicating recommendations to marketing and executive stakeholders.

Design intuitive, accessible digital learning experiences across the full UX process. Responsibilities include synthesizing research, facilitating workshops, creating wireframes and prototypes, incorporating feedback, collaborating with engineering on specifications and implementation, and evolving cohesive design systems across products. The role requires strong user-centered design, communication, research, prototyping, and cross-functional collaboration skills.

Build and lead Penn Foster’s B2B sales engine, targeting employers, social purpose organizations, and workforce-development partners. Own the enterprise sales cycle, develop strategic accounts, create outbound strategies, establish pipeline and forecasting discipline, and drive revenue and learner completions. The role requires consultative selling, stakeholder management, market segmentation, value-based sales methodology, and the ability to develop scalable go-to-market processes in an evolving environment.

Leads enterprise Business Intelligence strategy, architecture, governance, security, and self-service analytics adoption. Architects solutions across Power BI, Tableau, SAP BusinessObjects, and Databricks; establishes semantic models, data standards, DevOps, CI/CD, and reporting performance practices. Partners with executives and technical teams to modernize analytics platforms, reduce manual reporting, and enable AI-ready decision-making. Mentors BI professionals and drives enterprise data literacy and analytics transformation.

The Business Systems Analyst gathers and documents requirements, analyzes and improves business processes, designs system solutions, and supports Agile project delivery. Responsibilities include enterprise application support, backlog and sprint activities, UAT coordination, testing, documentation, training, data analysis, reporting, governance, and stakeholder engagement. The role serves as a liaison between business and technology teams while supporting platforms such as SIS, LMS, financial systems, Databricks, Power BI, Tableau, and BusinessObjects.

Lead social media, brand reputation, creator, and social search strategy across Penn Foster Group’s portfolio of brands. Manage a social media team, develop content and influencer programs, improve visibility across platforms and LLMs, monitor reputation, analyze performance, and align stakeholders across Marketing, PR, Partnerships, and leadership. The role combines strategic leadership with hands-on execution, optimization, and multi-brand growth.

Sets up and maintains online-learning course content across student information systems, learning management systems, archives, dashboards, and related tools. Configures LMS integrations, prepares multimedia assets, verifies data, tracks asset usage with SQL and analytics, resolves technical issues, and produces workflow reports. The role requires strong organization, technical aptitude, collaboration, adaptability, and experience with online-learning systems.