Pencor Services

HQ
Palmerton
Total Offices: 4
141 Total Employees

Pencor Services Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Provides a pension

Offers disability insurance

Offers charitable contribution matching

Offers accidental death & dismemberment insurance

Offers dental insurance

Offers health insurance

Offers Flexible Spending Account (FSA)

Offers healthcare on-site

Provides family medical leave

Offers performance bonuses

Provides a company car

Career Growth + Development

Job training & conferences

Provides tuition assistance

Work-Life Balance + Wellbeing

Provides paid holidays

Provides bereavement leave

Provides paid sick days

Offers gym membership

Company Culture

Offers a remote work program

Provides free snacks and drinks

5 Hours AgoSaved
In-Office
Lehighton, PA, USA
Digital Media • News + Entertainment
The Network Engineer will design, implement, and troubleshoot network solutions, provide employee training, manage projects, and escalate technical issues as needed.
YesterdaySaved
Hybrid
Palmerton, PA, USA
Digital Media • News + Entertainment
Maintain, configure and support unified communications and VoIP systems including 911 alerting, SIP/PRI/analog lines, endpoints, QoS and DHCP/DNS. Provide application support for customer engagement products, generate call usage reports, troubleshoot telephony services, and collaborate with networking team on UC deployments and configurations. Onsite presence in Palmerton and occasional travel within company footprint required.
2 Days AgoSaved
In-Office
Lehighton, PA, USA
Digital Media • News + Entertainment
Provide phone-first customer support (with chat and email overflow) for billing, repair, retention and sales. Troubleshoot technical issues for first-call resolution, educate customers on products, promote self-service, meet performance metrics, attend 10-week training (6 weeks remote, 4 weeks in-person), and complete occasional in-office days and overtime as needed.