Pencor Services
Pencor Services Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Provides a pension
Offers disability insurance
Offers charitable contribution matching
Offers accidental death & dismemberment insurance
Offers dental insurance
Offers health insurance
Offers Flexible Spending Account (FSA)
Offers healthcare on-site
Provides family medical leave
Offers performance bonuses
Provides a company car
Career Growth + Development
Job training & conferences
Provides tuition assistance
Work-Life Balance + Wellbeing
Provides paid holidays
Provides bereavement leave
Provides paid sick days
Offers gym membership
Company Culture
Offers a remote work program
Provides free snacks and drinks
Recently posted jobs
Digital Media • News + Entertainment
Provide technical support and customer service for equipment and services, troubleshoot issues, and assist team members in resolving problems through effective communication.
Digital Media • News + Entertainment
Handle customer name-change requests and general account support via phone. Troubleshoot billing, service, and technical issues for first-call resolution, file paperwork at the Mahoning Contact Center as needed, educate customers on products and self-service options, promote appropriate service choices, meet performance goals, participate in training/coaching, and maintain consistent attendance.
Digital Media • News + Entertainment
Monitor and evaluate customer interactions (phone, chat, email, social media), set quality standards, handle corporate escalations, provide agent coaching and feedback, generate reports, assist onboarding and training, and recommend process improvements to maintain brand service levels.
