Teams at PenAir Credit Union

Owns strategy, roadmap priorities, platform optimization, and experience outcomes for PenAir’s digital products. Translates member and employee needs into prioritized requirements, coordinates implementations and releases, manages vendors and escalations, monitors adoption and performance, and drives journey improvements. Partners with business, IT, analytics, and other stakeholders to improve reliability, reduce friction, support adoption, and deliver measurable business value.

Leads the strategic direction, growth, profitability, risk management, compliance, and operational performance of all consumer lending functions. Oversees portfolio quality, loan production, underwriting, pricing, process improvement, fintech and vendor relationships, regulatory compliance, and lending teams. Partners with executive leadership, Risk Management, Finance, and ALM to balance growth, earnings, liquidity, and asset quality while presenting recommendations to executive and board committees.

Process invoices, reimbursements, corporate card activity, and payments; code expenses to general ledger accounts and reporting dimensions; identify prepaid expenses and fixed assets; perform reconciliations, accruals, close support, and 1099 reporting; analyze accounts payable trends and discrepancies; maintain documentation; and improve workflows using Workday, Excel, automation, and artificial intelligence.