Teams at Pelico

Own enterprise customer relationships from onboarding through long-term success, driving adoption, measurable ROI, and account expansion. Diagnose complex operational challenges with senior stakeholders, connect customer needs to product and engineering, and lead initiatives through execution. Help establish scalable Customer Operations processes while using AI tools to analyze data, prepare communications, identify expansion opportunities, and improve workflows.

Lead EMEA talent acquisition strategy and full-cycle recruiting, primarily for technology roles. Build scalable recruiting processes, employer branding, talent pipelines, and AI-powered recruiting operations using Ashby. Partner with People leadership and hiring managers on workforce planning, candidate calibration, interview design, and quality of hire. Source candidates proactively, manage the candidate experience, and potentially mentor recruiters in a fast-growing international scale-up.

Develop and maintain front-end, back-end, or full-stack features for an AI-native SaaS platform. Contribute to AI-powered capabilities, client deployments, integrations, troubleshooting, performance, reliability, and scalability. Collaborate with product, design, customer success, data, and international engineering teams while participating in code reviews, documentation, and continuous improvement.