Pegasus Logistics Group Benefits Overview

Answer customer inquiries via phone, email, or chat; resolve non-technical issues; analyze service needs and coordinate with other teams; document interactions in a CRM; maintain knowledge of account SOPs, KPIs, and company quality management requirements.

Lead and manage accounts payable operations across domestic and international entities, overseeing AP staff and supervisors, ensuring timely invoice processing, internal controls, month-/year-end close, reconciliations, vendor dispute resolution, ERP and automation initiatives, KPI tracking, and cross-functional partnership with Treasury, Procurement, and Accounting.

Drive end-to-end warehouse order planning and prioritization in a multi-client 3PL environment. Maintain system-driven scheduling logic, allocate orders, manage wave planning, monitor order flow, and communicate with customers. Partner cross-functionally to meet SLAs, analyze performance, support peak/seasonal planning, and resolve system/process issues to maximize order fill rate.