Teams at Peet's Coffee & Tea, Inc.

Manage indirect sourcing categories including RFPs, contract negotiation, supplier selection and performance. Drive cost-savings, stakeholder collaboration, supplier due diligence, and risk/compliance activities. Analyze proposals and financials, present recommendations, and coach buyers to improve profitability, reduce working capital, and increase service levels.

Design, develop, and maintain blended learning for retail field employees (Baristas, Shift Leads, Store Managers). Create workshops, eLearning, manuals, video, and assessments; build assessment and measurement, uphold instructional design standards, manage SMEs, package franchise programs, launch seasonal trainings, and integrate learning technologies and AI for scalability.

Lead continuous improvement initiatives for Alameda roasting plant by running Lean/Kaizen events, developing KPIs, improving uptime and labor efficiency, implementing digital/AI solutions, training CI leaders, and delivering cost-savings and CAPEX support to drive operational excellence.