Teams at Peakflo

Investigate escalated production incidents (DB anomalies, failed payments, data migrations), write post-mortems and runbooks, and build AI-powered automation (LLM diagnostics, agents) plus developer tooling. Maintain CI/CD, GCP infrastructure, container deployments, observability, and partner on ERP and payment provider integrations.

Build and deploy agentic finance AI solutions: design voice‑optimized prompts and conversational flows, integrate LLMs (Gemini/GPT/Claude) with RAG and enterprise data, implement voice/speech/telephony integrations, automate workflows and reporting using Python and SQL, and collaborate across product, engineering, and operations to tune and monitor production ML systems.

Serve as the primary client advocate for B2B SaaS customers: manage implementations, document AS-IS/TO-BE designs, run SIT and UAT, troubleshoot post-hypercare issues, ensure ROI delivery, and drive renewals and long-term relationships.