Payoneer
Payoneer Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers employee stock purchase plan
Offers generous parental leave
Offers health insurance
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers generous PTO
Provides paid sick days
Career Growth + Development
Job training & conferences
Company Culture
Offers a remote work program
Provides free snacks and drinks
Recently posted jobs
Fintech
Handle and resolve major China-related customer complaints as primary contact, provide timely updates, collaborate with local and global teams (PR, Legal, global case teams), escalate complex issues, and drive process improvements to enhance customer experience and ensure policy compliance.
Fintech
Lead multi-workstream UX research across Payoneer's product and customer domains. Define research strategy, design mixed-method studies (usability, generative, segmentation, conjoint, surveys), synthesize multi-country insights, and influence product, marketing, and go-to-market decisions. Deliver strategic studies, measure business impact, and mentor junior researchers while partnering with Product, Design, Data, and R&D to drive customer-focused outcomes.
Fintech
The Senior Customer Success Manager will strengthen client relationships, drive adoption of Payoneer's solutions, and enhance market growth for SMEs in China, focusing on strategy and customer insights.
