Teams at PayJoy

Own global People Operations compliance, policies, systems, immigration, mobility, and employee lifecycle processes. Lead SOX controls, audits, public-company compliance, and scalable cross-country workflows. Manage the People Operations ticketing platform, knowledge base, systems implementations, and stakeholder projects. Partner with payroll and benefits teams on open enrollment and benefit launches while ensuring accurate documentation, risk tracking, and issue resolution.

Provides Tier 1–2 helpdesk support, troubleshoots hardware, software, operating systems, networks, and SaaS applications, and supports cloud administration, identity access, IT asset lifecycle management, onboarding, offboarding, endpoint security, patching, vulnerability remediation, audits, and compliance. The role also assists with video conferencing systems, automation, maintenance projects, and periodic support travel.

Administer and optimize the Zoho CRM ecosystem by managing users, permissions, modules, workflows, automations, integrations, data governance, dashboards, and reports. Partner with Sales, Marketing, and Customer Success stakeholders to translate business requirements into CRM solutions, improve data quality, troubleshoot integrations, document processes, and train users. Support pipeline visibility, reporting, and operational efficiency across commercial teams.