PayJoy
PayJoy Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers disability insurance
Offers accidental death & dismemberment insurance
Offers company equity
Offers dental insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers vision insurance
Provides family medical leave
Offers generous parental leave
Company Culture
Provides commuter benefits
Provides free snacks and drinks
Office is pet friendly
Provides a mobile phone discount
Offers a remote work program
Career Growth + Development
Provides customized development tracks
Job training & conferences
Provides tuition assistance
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid sick days
Offers unpaid extended leave
Provides paid holidays
Provides bereavement leave
Offers gym membership
Recently posted jobs
Financial Services
Owns PayJoy’s retail marketing strategy and execution in Colombia, including point-of-sale visibility, merchandising, trade activations, partner co-marketing, campaign measurement, budget control, and compliance. Leads a small team and collaborates with Sales, Partnerships, Risk, Legal, Finance, and Regional Marketing to improve customer acquisition, sell-out efficiency, execution quality, and marketing ROI across retail partners.
Financial Services
Audits conversational BOT interactions end to end, verifying tags and resolution outcomes, documenting defects, submitting evidence-based Zendesk tickets, and tracking optimization releases. Produces weekly findings reports, leads calibration meetings, monitors fixes after deployment, and escalates authentication, handoff, and dead-end issues. The role requires analytical attention to detail, quality monitoring experience, CRM and bot platform proficiency, bilingual English and Spanish communication, and the ability to work independently and collaboratively.
Financial Services
Manages relationships with major clients, strengthens customer retention, identifies growth opportunities, and develops account strategies to improve profitability. The role serves as the communication link between customers and internal teams, resolves issues, prepares account performance reports and forecasts, and proposes solutions aligned with customer needs. It requires strong negotiation, communication, customer management, analytical, and problem-solving skills.
