Teams at Payarc LLC

Boards merchant accounts, programs payment terminals and gateways, performs test transactions, troubleshoots technical issues, and provides remote customer support. Guides merchants through equipment installation and setup, delivers training, analyzes processing needs, manages multiple software applications, documents technical case studies, and supports client onboarding and general operational activities.

Deploys and configures payment terminals and gateway profiles for merchant customers. Boards merchants, creates pricing and reserve profiles, performs test transactions, troubleshoots technical issues, and provides remote support through phone and email. The role guides merchants through installation and setup, delivers system training, analyzes account processing needs, manages multiple software applications, documents technical issues, and supports client onboarding and general customer service activities.

Manage the quality assurance organization by hiring and developing analysts, leading operational audits, ensuring PCI DSS and NACHA compliance, improving processes, defining testing standards, tracking quality metrics, resolving cross-functional issues, and supporting software feature understanding. The role also oversees documentation, employee evaluations, and career development while requiring payment-processing and acquiring-industry expertise.