Teams at Paul Davis Restoration, Inc.

Coordinates mitigation and contents restoration projects from scheduling through completion. Maintains project files, tracks progress and changes, prepares estimates and paperwork, updates schedules, and communicates with property owners, tenants, insurance adjusters, subcontractors, and project managers. Handles complaints, ensures compliance, supports project managers, and provides reception relief as needed. The role requires strong organization, communication, deadline management, and proficiency with Microsoft Office; restoration or construction experience and Xactimate knowledge are preferred.

Coordinates mitigation and contents projects from scheduling through completion. Maintains project files, tracks progress and changes, prepares paperwork and schedules, communicates with property owners, insurance adjusters, subcontractors, vendors, and project managers, addresses concerns, supports estimates and budgets, and ensures compliance. The role requires managing multiple fast-changing projects, maintaining accurate records, handling customer communications professionally, and providing administrative support to the emergency services department.

Leads disaster mitigation crews performing water, fire, smoke, mold, environmental, and carpet restoration. Oversees job quality, equipment, inventory, safety documentation, customer and adjuster communication, scheduling, issue resolution, collections, and project completion. Trains technicians, conducts site inspections, maintains crew readiness, and participates in on-call rotations, including nights and weekends.