Teams at Patsnap

Manage a portfolio of B2B SaaS clients to drive renewals, retention, and expansion. Build trusted relationships with multiple stakeholders, lead account reviews, identify risks, forecast renewals/expansion, and collaborate cross-functionally to ensure customer value and growth.

Design and build company-wide AI knowledge infrastructure and context layers, develop scalable LLM application architecture (RAG, vector DBs, prompt workflows), own end-to-end delivery of internal AI tools, optimize performance and inference, evaluate/integrate AI tooling, and mentor junior engineers while translating business needs into technical roadmaps.

Analyze and manage small-molecule pharmaceutical data, translate R&D needs into data products, build data quality systems, coordinate cross-functional data projects, and apply LLMs and prompt engineering to extract and normalize knowledge from patents and literature.