Teams at Patlytics

Own post-sale relationships for law firm and corporate IP customers from onboarding through renewal and expansion. Lead tailored training, build success plans, monitor account health, drive adoption and ROI, identify expansion opportunities, and coordinate escalations. Serve as the customer voice to Product and Engineering while helping build scalable customer success playbooks, materials, health scoring, and processes.

Own Patlytics’ data warehouse, transformation layer, ingestion pipelines, usage metering, billing data models, BI, and reporting infrastructure. Build production systems in Python and SQL, establish data quality and monitoring standards, and translate ambiguous business questions into reliable analytical models. The role partners closely with the CTO and stakeholders, provides technical direction, and may grow into team leadership. Front-end experience for internal tools and reporting interfaces is a bonus.

Perform outbound prospecting to generate and qualify leads within IP law firms and in-house IP teams. Design personalized outreach campaigns, conduct account research, maintain CRM data, collaborate with sales leadership, and relay customer feedback to inform product, marketing, and GTM strategies.