PathSpot
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As a Customer Support Associate at PathSpot, you will provide exceptional support to customers by handling inbound queries, resolving issues, and managing shipping logistics. You'll work closely with the warehouse team to ensure timely deliveries and may participate in cross-functional projects. The role requires empathy, attention to detail, and excellent organizational skills.
As a Customer Success Coordinator at PathSpot, you will maintain and build relationships with customers, manage their experience, create analytical reports, and advocate for their needs across teams, ensuring successful technology utilization.
As a Customer Success Manager at PathSpot, you will foster relationships with clients, oversee their experiences, analyze user data to deliver insights, and advocate for their feedback to enhance service delivery. You'll also manage multiple accounts, conduct status calls, and support customer product adoption.
As an Office and Operations Manager at PathSpot, you'll assist the leadership team with scheduling, logistics, finance, and office management. Your role includes supporting team culture through event planning and participating in general people operations tasks. You should be organized, adaptable, and comfortable in a startup environment.