Teams at PathGroup

Provides administrative and clerical support for a histology department, including data entry, client communication, accession problem resolution, filing blocks and slides, phone support, and departmental coordination. Follows laboratory safety, confidentiality, corporate compliance, and data security procedures while supporting daily pathology operations.

Provides first-level and advanced IT help desk support, resolves complex technical issues, mentors junior specialists, and supports end users. Installs, configures, maintains, repairs, and upgrades workstations, printers, servers, hardware, software, and operating systems. Documents and prioritizes requests, tests repairs, follows up on resolutions, analyzes recurring issues, and supports security, privacy, compliance, and protection of sensitive data.

Designs, deploys, monitors, maintains, and optimizes LAN, WAN, wireless, voice, data, and video networks. Configures routers, switches, firewalls, VPNs, wireless access points, and intrusion protection systems; troubleshoots connectivity and performance issues; maintains documentation, assets, reports, and network security. Collaborates with leadership, vendors, and IT teams on capacity planning, upgrades, compliance, and protected health information security. Participates in on-call technical support.